Frequently asked questions: cleaning services
Find answers to the most common questions about our cleaning services in Montréal and the surrounding area.
What cleaning services do you offer?
We offer regular cleaning, deep cleaning, post-renovation cleaning, move-in and move-out cleaning, carpet cleaning and interior window cleaning, for houses, condos and some commercial spaces.
What is the difference between regular and deep cleaning?
Regular cleaning keeps your home tidy week to week. Deep cleaning goes further: baseboards, frames, light fixtures, hard-to-reach areas and details that are often overlooked.
Do you bring products and equipment?
Yes. Our team brings all the professional equipment needed. If you prefer that we use your own products, we can.
Are your products safe?
Yes. We use products that are safe for children, pets and delicate surfaces. Eco-friendly options are available on request.
Do I need to be home during the cleaning?
No. Many clients give us access to their home with full confidence. You are welcome to be present if you prefer.
Who has access to my house keys?
Only the people assigned to your file. Each key is individually coded to ensure security and confidentiality.
Are you insured?
Yes. We carry liability insurance to protect our clients and our team.
Do you offer a satisfaction guarantee?
Yes. If something does not meet your expectations, we come back and fix it quickly at no extra cost.
Which areas do you serve?
Montréal, Laval, the South Shore, the North Shore, the West Island, the Richelieu Valley, the Laurentians, Lanaudière, the Montérégie, the Eastern Townships, Centre-du-Québec and Mauricie.
How do I get an estimate?
Fill in our online form or call 438-223-5599. The estimate is free and without obligation.
Do you do painting?
Yes, residential painting for individuals only.
Or call us at 438-223-5599.